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Please note that framed and panel-mounted prints require 3-5 business days of processing time before shipping.

Canada

Delivery time:

  • Standard (Prints Without Finishing Options Only): 4-10 business days
  • Standard (Prints With Finishing Options and All Other Items): 2-7 business days
  • Expedited: 2-4 business days
  • Priority: 2-3 business days

United Kingdom

Delivery time:

  • Standard: 3-6 business days
  • Expedited: 1-3 business days

European Union 

Delivery time:

  • Standard: 5-10 business days
  • FedEx International: 4-6 business days

All Other Countries

Delivery time:

  • Standard: 15-29 business days
  • FedEx International: 4-6 business days

    **Please note that USPS does not always provide regular updates to international tracking status and, depending on the customs policy in your country, you may be charged VAT or other customs fees upon receipt of the package.**
Free Shipping on Domestic Orders Over $50

Returns & Refunds

It's important to us that you're completely happy with your purchase!

Items that are in resell-able condition can be returned for a refund or exchange within 30 days of receipt.  Please email orders@popchart.co with your order number to initiate a return.

Once your return is processed, please make sure include the following information with your package:
  • Your Name, address, email and order number 
  • Request either Refund or Exchange 
  • If Exchange, include new item (exchange only for equal or lesser value)
  • We highly recommend getting some sort of tracking and or insurance on the package***
  • We are not responsible for items lost or damaged on route back to us
Ship to:

Pop Chart Lab Returns
1205 Manhattan Ave., Suite 312
Brooklyn NY 11222

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